We are a proven providerof specialty insurance products and services looking for Inside PropertyDamage Liability Adjusters who are ready to step into our fast-pacedenergetic environment and drive results while providingexceptional customer service. We are looking for individualsinterested in learning our business, growing their expertise, and becoming afuture leader.
As a PropertyDamage Liability Claims Adjuster, you will review injury claim informationfrom the Outside Adjuster, complete the investigation, and resolve theclaim. This requires strong organizational abilities and empatheticinterpersonal skills. You will also be responsible for on-goingcommunication and for providing status updates to the insured and othersassociated with the claim activity.
Property Damage ClaimsAdjusters take a leadership role in sharing their knowledge and experience andhelp mentor other Adjusters. Successful candidates will be self-motivatedand be able to learn and adapt quickly to Assurant policies andprocedures. They will be computer literate and comfortable working in apaperless environment. In addition, they will enjoy working withcustomers, be effective at listening and communicating, and have confidence inresolving issues and negotiating fair settlements.
Assurant values adiverse workforce where employees are treated with respect, are encouraged tocontribute, and have the opportunity for career growth. We offercompany-subsidized group benefit plans (including health insurance eligibilityon the first day of employment), discounted stock purchase plan, tuitionreimbursement, and many additional benefits.
This position is locatedat our beautiful Miami campus where we offer a state of the art on-siteChild Care and Elementary school, fully equipped gym, dry cleaners, creditunion and more!
May require workingovertime and/or weekend hours.
An Adjusterâs license isrequired for states in which the Claims Adjuster performs their job. Ifyou do not currently possess the appropriate license(s), Assurant will assistyou in obtaining the license within a specified timeframe and cover any relatedexpenses.
Bilingual Spanish and/orCreole is a plus.
Primary JobAccountabilities/ Responsibilities:
Investigate and adjustclaims according to applicable laws and policy provisions.
Conduct claim investigations including but not limited to recorded statements, securing public records, and analyzing report findings.
Examine claim forms and other records to confirm coverage for loss or damage.
Review and audit estimates received and settle claims within prescribed limits of authority.
Issue payments or deny claim in a timely manner in accordance with policy conditions.
Effectively negotiate settlements with claimants or their representatives.
Recognize and document subrogation and salvage opportunities and refer accordingly.
May be given the more challenging and complex claim activity.
Build and maintaineffective internal and external working relationships. Collaboratewith internal support teams and management as appropriate.
Effectively collaborate with various departments and levels in the organization.
Maintain industry knowledge and operational skills and attend workshops, seminars, and other training sessions as appropriate.
Handle other duties and projects as requested based on business needs.
High school diploma or GED
Three years of property damage or bodily injury liability claims handling experience
Demonstrated proficiency with Microsoft Office and the ability to navigate and enter data on multiple screens
Bachelorâs degree highly preferred
Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
Proven ability to work independently with minimal supervision to manage schedules and meet deadlines
Ability to type a minimum of 40 wpm
Strong listening, problem solving, and negotiating skills
Strong analytical skills
Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment