Computershare is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for our expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world’s leading organizations partner with us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major global financial markets and has over 16,000 employees worldwide who are key to delivering exceptional value and outcomes. Our career opportunities span many business units, including Computershare Loan Services and Kurtzman Carson Consultants – join our growing team of financial services professionals!
The AVP, Traditional Appraisal is responsible for all aspects of the traditional appraisal business. The business individual must be aware of and maintain a program that is in compliance with Protocols and Compliance Management for all Computershare, Computershare Client(s), Federal, State, and Appraisal Management Company regulations and manage the business to established service levels and profit margins. This role must sit in Denver.
Position Responsibilities and Essential Functions
Strategic planning, implementation and oversight of the traditional appraisal program and control processes.
Remains up to date on all appraisal industry guidelines and client requirements. Incorporates these requirements into policy. Develops and maintains policies, procedures and processes related to the traditional appraisal business.
Creates controls and ensures compliance with all state and federal regulations and all client requirements and appraisal? industry guidelines. Responsible for mandatory state reporting, audits, training content for compliance with Computershare, client, state and federal AMC regulations.
Establishing criteria for placement on the panel and the on-boarding and off-boarding of appraisers to the panel according to policies and procedures
Establish and maintain controls to ensure compliant and efficient appraiser selection criteria
Senior level escalation point for complex issues and atypical appraisal transactions
Other duties or tasks as assigned by management.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Licensed or Certified Residential Appraiser in good standing with the Appraiser Subcommittee, prior experience in senior management of a lender valuation program or a national Appraisal Management Company (AMC)
Broad knowledge of lending practice including but not limited to: origination (conforming/non-conforming), investment/capital markets, alternative appraisal product solutions, servicing and service provider business practices.
Ten years previous experience managing a diverse team to tight performance and quality standards.
Experience successfully managing a variety of client expectations and SLA’s.
Knowledge of industry standards of appraisal practice, compliance, operational risks and the ability to communicate and execute on opportunities for improvement.
Broad knowledge of national appraisal pricing trends both at an appraiser and AMC level.
Ability to identify best practices and process improvements impacting the business and to evaluate potential cost saving projects, initiate and implement execution throughout the organization
Strong knowledge and proficiency in using Microsoft Excel, PowerPoint, Word and Outlook.
Master's degree (M. A.) or equivalent; or a minimum of ten years related experience and/or training; or equivalent combination of education and experience.
Ten years related experience and/or training; or equivalent in mortgage related valuation services.
Proven leadership in the appraisal industry.
Previous success in starting a new business line and continuing to grow the business
Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the environment is moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk and reach with hands and arms, and use hands to finger, handle, or feel. The employee may occasionally have reason to lift up to 10 pounds. The vision requirements include close and distant vision.
Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by business needs and communicated by their supervisor.