The Commercial Appraisal Manager performs supervisory and administrative duties over a division within the Arapahoe County Assessor's Office, performs a variety of professional, complex duties associated with the gathering and analysis of pertinent descriptive data relating to property assessment. Work in this position is characterized by difficult decisions to determine a course of action from various alternative methods and is responsible for the determination and explanation of property valuations.
***This position will be eligible for remote work after 6 months, as defined by Assessor’s office guidelines.
Develop strategies, programs, and policies/procedures to support business functions, coaches, and sets expectations for staff, and enforces adherence to policies/procedures. Provides supervision on daily logistical and programmatic tasks, and activities associated with delivery of services.
Aligns work schedules with business needs and communicates expectations.
Aligns coaching, mentoring, and employee training development with organizational goals, develops internal trainings in alignment with federal, state and local programming.
Oversees performance evaluation process, sets expectations, and provides calibration process on ratings to ensure consistency.
Administers and provides guidance on coaching and corrective actions (with approval from HR and Legal) and ensures employee relations issues are handled legally and within guidelines/policy.
Develops staffing strategy and oversees hiring of staff, ensuring a high quality, productive workforce.
Prepares budgetary, personnel and equipment requests for division, responsible for the proper allocation of approved resources.
Responds to inquiries from the public concerning appraisals, explains and discusses applicable laws, codes and procedures with property owners and /or their representatives, may assist the public in completing appropriate forms, prepares abatements, prorations and Treasurer's assessments, interacts with the public during protest period and at Board of Equalization hearings, prepares, presents cases and defends appraisal results before the County Board of Equalization, State Board of Assessment Appeals and the District Court.
Meets periodically with the County Assessor and Deputy Assessor of Appraisal to advise them of current activities and to discuss problems arising from changes to the tax laws and codes, assessment procedures and techniques and departmental procedures for affected property within the County, disseminates information on policy and regulatory changes to assigned personnel.
Meets with contracted auditors on an annual basis and prepares documentation to satisfy audit requirements.
Assume Appraiser duties when workload mandates.
Skills, Abilities and Competencies:
Comprehensive knowledge of commercial mass appraisal methods, statistics, procedures and techniques, extensive knowledge of building design, construction, materials, cost and depreciation and County land values, uses and zoning.
Comprehensive knowledge of existing assessment laws and regulations as they apply to appraisal techniques and valuations, ability to apply laws and regulations to property assessment.
Proven ability to work under stress and meet reappraisal deadlines of approximately 6,000 commercial properties.
Working knowledge of computer programs related to position as well as Microsoft Office suite. Knowledge of general office procedures. Knowledge of SQL.
Ability to read and interpret maps, blueprints and legal descriptions
Ability to communicate effectively both orally and in writing.
Ability to establish and maintain effective working relationships with supervisors, property owners, professional representatives, other governmental entities, contractors, developers, assigned personnel, other employees and the general public
Behavioral Competencies (these are required for all positions at ACG): Accountability Accessibility Inclusivity Integrity
Education and Experience:
Bachelor’s Degree in Accounting, Finance, Economics, Business Administration, Construction Management or related field
5 years of relevant experience
Licensing Requirement: Preferred: Certified General Appraisal license and continuing education to maintain license. Minimum: Certified Residential Appraisal license and continuing education to maintain license, combined with considerable commercial appraisal experience. Completion of Colorado State Division of Property Taxation "Appraiser II" and "Appraiser III" courses or equivalent required.
Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.
Pre-Employment Additional Requirements:
Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment.